Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with an Australian online casino? The team behind labimba.com.au is happy to hear from you. Use the details below to reach us — we read every message and aim to respond within 48 hours.
Get in Touch
The best way to contact us is by email. Whether your query is about a specific casino listing, a bonus condition we've covered, a payment method question or anything else on the site, drop us a line at [email protected] and we'll get back to you as soon as we can.
Please include as much detail as possible in your message — the page you're referring to, the casino name if relevant, and what you'd like us to look into. That way we can give you a useful, specific response rather than a generic one.
What We Can Help With
- Review accuracy — If you believe information on one of our casino or pokies pages is out of date or incorrect, let us know. We take factual accuracy seriously and will investigate promptly.
- Reader feedback — Played at one of the casinos we've reviewed? Your real-world experience helps us keep our assessments grounded. We can't publish every submission, but every one informs our editorial process.
- Editorial enquiries — Journalists, researchers or anyone with a legitimate editorial question about how we work are welcome to get in touch.
- Partnerships and advertising — Commercial enquiries can be sent to the same address. Please note that paid or commercial relationships do not influence our editorial rankings — those are based on our independent assessment criteria.
- Technical issues — If a page isn't loading correctly or a link appears broken, flagging it helps us fix it quickly.
Responsible Gambling Support
If you or someone you know is experiencing difficulty with gambling, please reach out to the appropriate support services rather than this editorial team. In Australia, free, confidential help is available 24 hours a day through the Gambling Help Online service at 1800 858 858. You can also read about the tools and resources available to Australian players on our responsible gambling page.
About This Site
Online Casinos Australia is an independent comparison and review site focused on offshore online casinos available to Australian players, with a particular focus on pokies, table games, bonuses and payment options. Our editorial team researches and reviews each listed casino against a consistent set of criteria. No casino can pay to improve its ranking. For more on who we are and how we operate, visit our About Us page.
For the site's full terms governing how we present information, affiliate relationships and reader obligations, see our Terms and Conditions.
Response Times
We aim to reply to all messages within 48 hours on business days. During periods of high volume it may take a little longer. We appreciate your patience and will always get back to you.